Vivint Authorized Retailer Springfield
Smart Security Specialists -- Your Vivint Authorized Dealer Covering Springfield, Decatur, & Surrounding Areas

What's the best monitored home security system?

July 07, 2025
Monitoring professional in front of a computer in a call center

You appreciate the advantage of having a 24-hour backup team watch over you and your loved ones, but what’s the best monitored home security system? Multiple choices are available. Seek out companies that provide the smart home equipment you prefer and the reliability you deserve. See what you should consider.

Start by deciding the smart home features you want

Your home security system in Springfield should include reliable, 24-hour service from skilled professionals and the modern technology you seek. Home security has come a long way in recent years. Functionality now includes AI-powered video cameras, convenient home automation, and online access from your cell phone. Certain companies like Vivint give you more, including cameras that actively discourage break-ins.

The best monitored security systems in Springfield are effortless to navigate

When picking a monitored security system in Springfield, communication is essential. When a fire alarm, sensor, or other device goes off, your monitoring agents must be notified at once. You should also be sent a notification through your smartphone’s home security app. It makes sense to evaluate the app before making a choice, as you want to verify it’s easy to operate. 

The best systems will offer more ways to interact. To illustrate, the Vivint Smart Hub’s two-way talk capability permits you to speak with specialists through the easy tap of a button. Whether you’re in the middle of a crisis or simply need to ask a question, you may get support instantly via your central touchscreen interface. Whoever you pick should also have a history of excellence.

Why select Vivint’s 24-hour monitoring?

Along with an assortment of cutting-edge tools, Vivint is known for its well-respected monitoring personnel. Vivint won The Monitoring Association’s 2021 Center of the Year Award at the Enterprise Level (providers with over 40,000 customers). Vivint also won Center of the Year in 2012 and 2017. According to TMA, the award celebrates monitoring centers that offer exceptional service to clients and the community while making important contributions to the home security industry. 

Vivint team members offer round-the-clock service from state-of-the-art monitoring centers in Provo, Utah, and Eagan, Minnesota. They are recognized for quick, essential services for crises of all types, including burglaries, fires, carbon monoxide leaks, floods, and medical issues. When Vivint’s monitoring agents can’t connect with you during a detected emergency, they will automatically alert first responders on your behalf. 

Customize your monitored Vivint smart home in Springfield today

Get the protection and leading equipment you need by ordering a monitored Vivint smart home today. Our dedicated team has your back day and night, all year long. See how we can secure your Springfield home by calling (217) 627-6647.