Work With Your 24/7 Monitoring Specialists
The moment your home alarm system in Springfield goes off, your 24-hour monitoring professionals will spring to action. Their first move is to validate your alarm, and that includes getting in contact with you. The procedure they adhere to is based on the sort of emergency. For example, when the emergency is is for medical reasons, a single effort will be made to reach you before first responders are dispatched. In the event of a burglary alarm - the most typical kind of alarm - a monitoring specialist will abide by these procedures to get in touch with you:
- An attempt will be made to contact you using the central command panel. You will generally be requested to provide a passcode.
- If that effort doesn’t prompt a response, a call is attempted to your principal contact number.
- An alternate number or your primary contact person is called next.
- If you still can’t be reached, nearby police officers are sent.
- Your monitoring specialists will follow up with you again once authorities are contacted.
If you're not in a situation where you can interact with the monitoring team, that’s OK. Help will still be sent even when you're unable to verify the emergency.
Prepare for any situation with a Vivint home alarm system in Springfield
Be prepared for any emergency with a modern home alarm system in Springfield from Vivint. Contact (217) 627-6647 to begin customizing your home’s defense today.